Shipping policy
Current wait time: 3 Months
All orders are made to order, therefore we cannot guarantee a specific manufacture date.
All orders will be shipped with Royal Mail, including international orders. I do not make any exceptions for this.
The important thing is to contact eddy.kb3d@gmail.com who will be able to help with any issues.
WHAT ARE MY SHIPPING & DELIVERY OPTIONS?
In-Store Pickup
In-store pickup is available for All items. Pickups are available Subject to the availability of KB3D Staff members. Please request before purchase for pick up items. You can pick up items from KB3D on request. Please email eddy.kb3d@gmail.com
Shipping
Shipping is conducted through RoyalMail. Prices will be generated on checkout.
Due to the nature of how these items are made, a guaranteed delivery date is not possible. However, we aim to fulfil your order within 1 month of purchase. However you may contact KB3D at any time to enquire about the shipping times.
For EU and UK consumers: This does not affect your statutory rights. Unless specifically noted, estimated delivery times reflect the earliest available delivery, and deliveries will be made within 30 days after the day we accept your order. For more information please refer to our Terms.
DO YOU DELIVER INTERNATIONALLY?
We offer international shipping to most countries. Prices will be generated on checkout.
Unfortunately, we do not ship to countries currently marked as dangerous by the UK Foreign office including Russia, Belarus etc.
For information about customs process:
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Email eddy.kb3d@gmail.com
Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.
WHAT HAPPENS IF MY ORDER IS DELAYED?
If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.
For EU and UK consumers: This does not affect your statutory rights. For more information please refer to our Terms.
QUESTIONS
If you have any questions concerning our return policy, please contact us at: